free training for agency leaders
Learn the tools, workflows, and systems that power seamless client success.
Save Your Seat for the Live Training
Free for Agency Leaders
Live on Zoom
Wednesday, April 15 at 1 PM ET
You'll get:
The systems behind strong client retention
How top agencies structure account management
The workflows that keep delivery smooth as you grow
How to scale without losing control of your operations
Taylor McMaster
Founder at DOT & Co.
Taylor McMaster is the founder of DOT & Company, where she and her team help digital marketing agencies keep their clients happy—and keep agency owners focused on what they do best—with full-service client account management (CAM) services. Taylor is also the host of The Happy Clients Podcast, where she interviews top names in the industry and explores what it really takes to create happy, retained clients in the agency world.
The exact systems top agencies use to keep client communication tight and retention high
A clear look at how to structure ownership across accounts so nothing falls through the cracks
Structured workflows that bridge the gap between strategy, delivery, and communication
How to leverage the E2M + DOT partnership to remove yourself from the "weeds" of daily operations
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